Adress for returns:
IBAN: DE91 1004 0000 0129 5054 00
Tel: +49 (0)176 616 22 484
Registry court: Berlin Charlottenburg
Register number: HRB 195597 B
VAT ID: DE317300078
Tax number: 24/350/01554
Since 15 February 2016, the EU Commission has provided a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The Dispute Settlement Platform is available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage. We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board. Please contact us personally first. We are sure that we will find a satisfactory solution for all concerned.